Site - View Users
Overview
The View Users page allows administrators to look up and manage existing user accounts within your organization.
Finding a User
Select a user from the email address dropdown to load their current account details. The user's information will appear in the edit form below the dropdown.
Updating a User
Email Address
Update the email address associated with the user's account. This will change their login username.
Group
Reassign the user to a different group to update their permissions and access levels across the platform.
Department
Reassign the user to a different department within your organization.
Status
Update the user's account status. Available statuses are:
- Active — The user can log in and access the platform normally
- Inactive — The user's account is disabled and they cannot log in
- Pending — The user's account is awaiting review and cannot log in
Click Update User to save any changes made to the user's account.
Notes
- Changing a user's group will take effect on their next page load or login
- Setting a user's status to Inactive or Pending will prevent them from logging in immediately
- LDAP users who have been automatically created will appear in this list and can be managed the same way as locally created users
- Removing a user from the system is not available from this page — set their status to Inactive to disable access