Site - View Users

Overview 

 The View Users page allows administrators to look up and manage existing user accounts within your organization. 

 

 Finding a User 

 Select a user from the email address dropdown to load their current account details. The user's information will appear in the edit form below the dropdown. 

 

 Updating a User 

 Email Address 

 Update the email address associated with the user's account. This will change their login username. 

 Group 

 Reassign the user to a different group to update their permissions and access levels across the platform. 

 Department 

 Reassign the user to a different department within your organization. 

 Status 

 Update the user's account status. Available statuses are: 

 

 Active — The user can log in and access the platform normally 

 Inactive — The user's account is disabled and they cannot log in 

 Pending — The user's account is awaiting review and cannot log in 

 

 

 Click Update User to save any changes made to the user's account. 

 

 Notes 

 

 Changing a user's group will take effect on their next page load or login 

 Setting a user's status to Inactive or Pending will prevent them from logging in immediately 

 LDAP users who have been automatically created will appear in this list and can be managed the same way as locally created users 

 Removing a user from the system is not available from this page — set their status to Inactive to disable access