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Site - Administration Deactivate

Deactivating an Application

A Deactivate button is available in the administration navigation. Clicking this button will prompt you with a confirmation dialog asking you to confirm your decision before proceeding. This is to prevent accidental deactivation.

What Happens When You Deactivate

  • The application will no longer be accessible to users — the form will not be available for new submissions
  • The application will be removed from the department page and navigation menus
  • All existing submission records, notes, and history are preserved and are not deleted
  • If your organization is on a membership plan with a limit on the number of active applications, deactivating this application will reduce your active application count making room to deploy a new one

Reactivation

Once deactivated an application cannot be reactivated from the administration panel. If you need to redeploy the application you can do so from the Deploy New menu. Any previously configured settings will need to be reconfigured on the new deployment.

Notes

  • Deactivation is permanent from the administration side — proceed with caution
  • If you are unsure whether to deactivate, consider updating the application settings instead such as restricting it to internal users only by setting Public Facing to No
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