Site - Settings LDAP Connectivity

Overview 

 The LDAP Connectivity page allows you to configure your organization's LDAP server settings. When configured correctly users within your organization can log into the platform using their existing network credentials without requiring a separate password, streamlining the login process and centralizing user management. 

 

 LDAP Settings 

 LDAP Host 

 Enter the hostname or IP address of your organization's LDAP server. This is the address the platform will use to establish a connection when a user attempts to log in with their network credentials. For example ldap.yourdomain.com or 192.168.1.1 . 

 LDAP Base DN 

 Enter the Base Distinguished Name for your LDAP directory. The Base DN defines the starting point within your directory from which the platform will search for users. For example dc=yourdomain,dc=com or ou=users,dc=yourdomain,dc=com . 

 LDAP Port 

 Enter the port number your LDAP server is listening on. The default port for standard LDAP connections is 389 . If your organization uses LDAP over SSL the port is typically 636 . 

 

 Click Save to apply your LDAP configuration changes. 

 

 How LDAP Login Works 

 Once LDAP is configured users can log in using their organization email address and network password. The platform will attempt to authenticate against your LDAP server using the credentials provided. If authentication is successful the user will be logged in and a local account will be created automatically if one does not already exist. 

 New accounts created through LDAP are assigned to the Verifying group by default. An administrator must update the user's group assignment from the My Users page before they will have access to the appropriate areas of the platform. 

 

 Notes 

 

 LDAP connectivity requires that your server is accessible from the platform's hosting environment — ensure that your firewall and network settings allow the connection on the configured port 

 The platform supports standard LDAP connections — contact support if your organization requires a specific LDAP configuration not covered by these settings 

 If LDAP is not configured users will only be able to log in using a locally created account with a username and password 

 Changes to LDAP settings take effect immediately for all subsequent login attempts